Assessment
We inspect the visible damage and gather the information needed for a quotation.
Renew Your Damaged Car, Restored to Manufacturer Standard
From accident damage and dent repair to spray painting, insurance claim support and final quality inspection, Renew-it gives vehicle owners a smoother, more professional repair experience from quote to collection.
Panel Beating
Spray Painting
Insurance Support
Towing Assistance
Quality Inspection
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Get a Quote
Start with a Clear, Professional Quote
A repair journey should not feel uncertain. Our quotation process is designed to help customers understand the visible damage, likely repair steps, claim requirements and next actions before work begins.
- Drive-in or appointment-based assessments
- Digital quotation support
- Damage review and repair guidance
- Insurance documentation support
- Clear next steps before authorisation
Send a Quote Request
Tell us about the damage and your vehicle — a member of the team will be in touch to confirm next steps.
Thank you — your quote request has been received. Our team will contact you shortly.
What We Do
Autobody Repair Services
Renew-it is built around the services customers need most after an accident or bodywork damage: assessment, panel repair, refinishing, claim support, towing coordination and final inspection.
01
Panel Beating
Repair of dents, impact damage, creased panels and body alignment issues using skilled preparation and panel repair techniques.
02
Spray Painting
Controlled paint preparation, masking, colour matching and refinishing for a clean, professional final result.
03
Hail Damage & PDR
Approved hail repair solutions, including paintless dent repair (PDR) that restores panels without refinishing where the damage allows.
04
Dent & Scratch Repairs
Focused repair work for visible dents, scratches, scuffs and localised bodywork damage.
05
Insurance Claim Support
Support with repair documentation, quotations, claim-related information and communication throughout the process.
06
Towing & Recovery Support
Assistance with vehicle towing or recovery coordination where available.
07
Quality Control
Final inspection of repaired areas, paint finish, panel alignment and handover readiness.
08
Final Wash & Handover
Vehicle cleaning, preparation and customer handover before collection.
Panel Beating
Panel Beating with Skilled Attention to Detail
Accident damage is rarely only cosmetic. Panels, gaps, alignment and underlying structures all need to be assessed properly before repair work begins. Renew-it presents panel beating as a skilled process focused on restoring the vehicle's appearance, fit and road-ready confidence.
- Dent repair
- Panel reshaping
- Impact damage assessment
- Door, fender and bumper area repairs
- Preparation for refinishing
- Alignment and gap checks
Spray Painting
Controlled Spray Painting and Refinishing
A quality paint finish depends on preparation, masking, environment, colour matching and inspection. Every panel moves through a controlled process designed to produce a clean, consistent, professional result.
- Paint preparation
- Masking and protection
- Colour matching
- Refinishing
- Clear coat application
- Curing and finish inspection
Proof Of Process
From Damage to Restored Confidence
An example of the type of care, process and finish customers should expect from a professional repair experience.
Rear panel damage assessed, repaired and refinished — presented as an example of the process, not a guaranteed outcome for every repair.
Step One
Careful assessment
Step Two
Skilled repair process
Step Three
Final inspection before handover
Final repair outcomes depend on vehicle condition, parts availability, damage severity, insurer authorisation and approved repair scope.
Insurance Claims
Insurance Claim Support Without the Guesswork
Renew-it is an appointed repairer on all major insurer panels. A dedicated claims specialist manages your case from first contact — handling paperwork, liaising with your insurer, scheduling the repair and arranging a rental vehicle where your policy allows — so you have one point of contact from claim to collection.
- Quote within 24 hours of inspection
- Direct liaison with your insurer
- Rental vehicle arranged where your policy allows
- Repair authorisation managed for you
- Real-time progress updates via WhatsApp
- One dedicated claims specialist throughout
How It Works
A Clear Repair Journey from Start to Finish
Every repair follows the same disciplined sequence, so customers always know what stage their vehicle is at.
1
2
Quotation
We prepare a repair estimate and guide the customer through the next steps.
3
Authorisation
Repair work begins once the customer, insurer or relevant party has authorised the work.
4
Disassembly
Where required, damaged areas are stripped to confirm the full repair scope.
5
Parts & Preparation
Parts are sourced where required, and the vehicle is prepared for repair and paintwork.
6
Panel Repair
Skilled technicians repair or prepare damaged panels according to the approved scope.
7
Paint Preparation
Panels are prepared, masked and readied for refinishing.
8
Spray Painting
Paintwork is completed in a controlled environment.
9
Assembly & Quality Control
The vehicle is reassembled and inspected for finish, alignment and readiness.
10
Final Wash & Handover
The vehicle is cleaned and prepared for customer collection.
Quality Control
Quality Is Checked Before the Keys Are Returned
The final stage matters. Every completed repair passes through a quality-focused review before handover, including visual checks, finish inspection and customer readiness.
- Paint finish inspection
- Panel alignment review
- Reassembly checks
- Cleanliness and presentation
- Customer handover readiness
Finish
Alignment
Safety
Presentation
Towing Support
Towing and Recovery Support When You Need It
When a vehicle cannot be driven safely, customers need quick guidance and a reliable next step. Renew-it offers towing support to help customers request assistance or be directed to the correct recovery process.
- Accident vehicle recovery support
- Towing coordination
- Safe vehicle delivery to the repair centre
- A single claims specialist coordinating your recovery and repair
- Customer Care line: 0861 367 968
About Renew-it
Skilled People. Professional Standards. Better Repairs.
Established in 2001, Renew-it has grown into the Southern Hemisphere's largest independent network of professional auto body specialists, operating state-of-the-art repair centres across Gauteng and KwaZulu-Natal. Every location is a BBBEE Level 1 contributor and 51% black-owned.
The people behind the work make the difference. Our technicians are manufacturer-trained, disciplined and focused on training, workmanship and customer care at every stage of the repair.
Precision
Careful, methodical repair work at every stage.
Accountability
Clear ownership of every repair, start to finish.
Clear Communication
Customers know what's happening and why.
Respect for Your Vehicle
Treated with the same care as our own.
Pride in Workmanship
Standards that hold up to close inspection.
Continuous Improvement
Ongoing training and refined technique.
Our Commitment
More Than a Repair Centre
How a repair is done matters — and so does what a business chooses to do beyond it. Two commitments run alongside every job we complete.
Social Investment
Renew-it supports the Smile Foundation, a South African non-profit that funds corrective and reconstructive surgery for children born with facial conditions. A contribution is made towards the Foundation for every repair we complete — so each vehicle that leaves our workshop quietly helps fund a life-changing operation for a child.
Environmental Responsibility
Panel repair and refinishing use paint, solvents and energy, so we work to keep their impact small: extraction and filtration to control dust and fumes, recycling of general waste with compliant disposal of hazardous material, containment of paint and chemical run-off, and equipment chosen to run cleaner and quieter.
Customer Experience
A Repair Experience Designed Around the Customer
From the first quote to the final handover, the experience is organised, transparent and professional. Customers know who to contact, what happens next and when they can expect updates.
- Clean reception
- Clear communication
- Progress updates
- Quote and claim support
- Convenient handover
- Professional documentation
Ready for Collection
The Final Handover Should Feel Calm, Confident and Complete
The return of your vehicle is the end of a managed process, not just a transaction — final checks completed, vehicle cleaned, documentation ready and keys returned.
Final Presentation
Cleaned, Checked and Prepared Before Collection
Before handover, every vehicle is presented professionally. This final stage reinforces care, pride and attention to detail, right through to the last wipe-down.
- Final wash
- Interior and exterior presentation check
- Repair area review
- Handover readiness
Approvals & Affiliations
Approved, Accredited and Manufacturer-Trained
Renew-it is endorsed by major motor manufacturers and appears on all major insurer panels. Our equipment and repair processes follow each manufacturer's prescribed specifications, and our technicians are trained by the manufacturers themselves — so your vehicle leaves as the manufacturer intended.
Manufacturer Approvals
Approved repairer status with major manufacturers including Toyota, Volkswagen, Suzuki, Lexus, Volvo and Aston Martin. Full list of approvals available per branch.
All Major Insurer Panels
Renew-it is an appointed repairer on all major South African insurer panels, with dedicated claims specialists managing your case end to end.
BBBEE Level 1
Every Renew-it location is a BBBEE Level 1 contributor and 51% black-owned — a genuine empowerment partner for corporate and fleet accounts.
Manufacturer-Trained Technicians
Our artisans are trained by the manufacturers, using only the equipment and processes each manufacturer prescribes for a structurally correct repair.
Approved Repairer For
Manufacturer approvals vary by branch — see the full list of approvals per branch.
Our Branches
10 Repair Centres Across Gauteng & KwaZulu-Natal
Wherever you are, there is a Renew-it repair centre nearby. All enquiries and claim bookings can also be made through our central Customer Care line on 0861 367 968.
Tap any branch to see its map and full contact details.
Gauteng
KwaZulu-Natal
Questions
Frequently Asked Questions
We recommend booking an assessment so the team can inspect the vehicle and guide you through the next steps.
Yes — we can assist with claim-related repair information, quotations and communication support. Final insurer processes depend on your policy and insurer requirements.
Yes — call Customer Care on 0861 367 968 and our team will coordinate accident recovery and safe delivery of your vehicle to the nearest Renew-it repair centre.
Repair time depends on damage severity, parts availability, insurer authorisation and workshop scheduling.
Yes — Renew-it provides a 3-year warranty on workmanship, a 3-year paint warranty, and a 12-month guarantee on parts (or per manufacturer specifications).
Yes — a dedicated claims specialist keeps you updated, and you can track your repair progress 24/7 via our WhatsApp service with automated real-time updates.
Yes. Renew-it holds approved-repairer status with a range of manufacturers — including premium marques such as Aston Martin — and repairs to each manufacturer's prescribed equipment and process standards. A full list of approvals is available per branch.
Get In Touch
Request a Quote
Reach out for a repair quote, insurance claim support or towing assistance — our team will confirm the details with you directly.
Send Us a Message
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Find Your Nearest Branch
Choose a branch to see its address, phone and location — or tap a card in the branch directory.
Branch Phone
Central Customer Care
WhatsApp Repair Tracking
Track your repair progress via WhatsApp once your job is booked
Trading Hours
Mon – Fri: 07:30 – 17:00
Sat: Selected branches — contact your branch • Sun & Public Holidays: Closed
Sat: Selected branches — contact your branch • Sun & Public Holidays: Closed
Accident Recovery
0861 367 968 — recovery & towing coordination via Customer Care